Franchising FAQ

1. Who is American Leak Detection?
   We are the “Original Leak Specialists.” We originated the leak detection service industry. In 1974 we started the industry and in 1984 we started franchising. We are the world’s largest leak detection service company. Currently we have 129 franchisees, both in the U.S., and seven countries internationally.
   
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   American Leak Detection is unrivaled in the franchise business, having grown to be the world leader in the accurate detection of hidden leaks (water, sewer, and gas).
   
   Proprietary methods and state-of-the-art technology have revolutionized the exploration and discovery of leaks. With advanced methodologies and equipment, American Leak Detection’s “Original Leak Specialists” are capable of determining the exact location of hidden leaks. From swimming pool cracks to underground plumbing systems, to sewer and gas lines, the sensitive electronic tools will identify the location of the trouble. The technical training is equally as important in the process of locating leaks. We are able to detect leaks without destroying property “Leak Detection Without Destruction.”
   
   Customers have choices, but if they have a leak under a concrete slab or in the walls, who do you think they will choose? The choice is clear - someone who will, by trial and error, dig up the slab or rip holes in walls to find the leak, or an expert who, with technology, will detect and locate the leak without destruction?
   
   At one time or another, residents, commercial businesses, and municipalities will all experience leaks of one kind or another. Be the one to solve their problems.
   
   
   
   
2. What type of person would make a good American Leak Detection franchisee?
   We are looking for entrepreneurs who are strong leaders with sales, marketing, and people skills, and who are results oriented.
   
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   Because our success now and in the future depends on the quality of the franchisees we select to become part of the American Leak Detection team, we call our franchisees Team Members. Our top Team Members are those who are entrepreneurial, want to run their own businesses with help from a proven leader, and receive satisfaction in knowing they have helped their customers.
   
   
   
   
3. What will it cost?
   The current initial fee is between $29,500 and $80,000, but varies based on the size and other characteristics of the territory. The estimated initial investment required ranges from in excess of $83,255 to in excess of $233,500.
   
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   The costs associated with opening an American Leak Detection franchise are:
   
   

   Initial Fee	$29,500 to $80,000
   Training (6 to 8 weeks)	$4,500 to $6,000. Travel and living expenses while in Palm Springs is additional.
   Equipment Package	$25,500 to $52,000
   Start-up Costs	$18,755 to $80,550 (vehicle, insurance, marketing, telephone, etc.)

   Royalties paid on monthly adjusted gross sales as follows

   • 10% on first $5,000
   • 9% on next $5,000
   • 8% thereafter
   • 6% when annual adjusted gross sales reaches $750,000 in the calendar year

   
   
   
   
   
4. What do I get for my investment?
   We will provide complete training and support, a defined territory, a complete electronic leak detection equipment package, a national brand, and international exposure.
   
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   Besides the benefit of participating in a system with years of experience and investment by both American Leak Detection and our Team Members, you will receive:

   • A time-tested system to begin your business
   • Initial training and ongoing training and support
   • An internet lead generation program
   • National brand recognition
   • Marketing and public relations assistance
   • Access to our private intranet site
   • Personalized web pages for franchisees
   • Annual conventions
   • A bi-monthly newsletter
   • The latest in research and development
   • Corporate-approved vendors
   • A complete equipment package

   
   
   
   
   
5. What training and support will I receive?
   Our system has developed an extensive training and support program to guide every franchisee.
   
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   We provide full training prior to opening your business, plus the leak detection equipment you will need to get started.
   
   Very few franchise companies can offer the full level of support we provide. Your franchising partner/mentor will work with you during your first year of business, and your Franchise Development Associate will continue the assistance.
   
   American Leak Detection will work with you in your own area to assist you in developing your business.
   
   The benefit from other Team Members from the American Leak Detection Intranet and telephone are immeasurable.
   
   Our corporate support staff is always ready to respond to any questions you have and will offer guidance and assistance you need.
   
   
   
   
6. How do I become a franchisee?
   
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   1. Complete our online questionnaire.
   2. Our Director of Franchise Development will contact you directly to discuss the opportunity with you.
   3. If you have questions prior to completing the questionnaire, please feel free to contact us by e-mail at franchise@americanleakdetection.com or phone at 800-755-6697 to speak with the Franchise Development Department.
   4. Talk to other American Leak Detection franchise team members. We will provide you with the names and phone numbers. Ask them questions about their businesses, and if possible, go along for a ride to see a leak specialist in action.
   5. Visit our corporate offices in Palm Springs, California for a discovery day.
   
   
   
   
   
7. Why should I invest in a franchise?
   
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   A franchise provides a business strategy that brings like-minded entrepreneurs together with aligned goals. Franchisees collectively under a brand name sharing the same goals can accomplish more than each individual entrepreneur can on his or her own.
   
   
   
   
8. Why should I choose an established franchise brand over starting my own independent business?
   
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   American Leak Detection has over 30 years of experience in detecting hidden leaks (gas, water, and sewer) and building a strong brand in the marketplace. We know what equipment to use and what works best in every job situation. As a franchisee, you get the benefit of our system’s entire knowledge base and that of an internationally recognized brand.
   
   
   
   
9. What are some of the ingredients to American Leak Detection’s success?
   
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   By fulfilling a specific need in the marketplace, American Leak Detection is the only franchise system to deliver leak detection services to residential, commercial, industrial, and municipal customers. We are in a class by ourselves. Plus, American Leak Detection is continually developing technology solutions to better serve our franchisees and their customers.
   
   
   
   
10. Does American Leak Detection provide business training?
    
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    Yes, every new franchisee spends time with the corporate experts from each department. This structured, week-long training covers operations such as human resources, finance, customer service, and marketing functions. The technical training takes five weeks, and there are scheduled follow-up training sessions as well.
    
    
    
    
11. What sets American Leak Detection apart from other brands?
    
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    For over 30 years, American Leak Detection has been providing superior service in communities throughout the US, Canada, and international locations making us the top choice for entrepreneurs considering a franchise opportunity. We provide marketing programs to the individual franchisee offices to keep American Leak Detection top of mind with customers. PlainSight's top notch scientific Research and Development Department continues the tradition of developing the best tools in the market for finding leaks. In addition, American Leak Detection has the latest lead generation web applications for our franchisees, creating value for our Team Members and our customers.
    
    
    
    
12. If I don't have plumbing experience, can I still be an American Leak Detection franchisee?
    
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    Yes. We are a leak detection franchise and some of our franchisees also provide plumbing services. You will receive extensive training on the equipment and the "how tos" of leak detection. Ongoing assistance is provided as needed once your business is up and running.
    
    
    
    
13. What areas are available?
    
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    We have new territories and existing territories available. With a system that has 30+ years in the leak detection industry, we have many franchisees who are nearing retirement and are interested in selling their business. Contact the Franchise Development Department at 800-755-6697 or use our Contact Form.